AI Video Intelligence for Next-Gen Contact Centers

At NEXTCONAI, we revolutionize video processing by extracting sentiment, detecting behaviors, and delivering real-time insights to elevate customer experience strategies.

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Smarter Insights with NEXTCONAI

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Hidden Signals, Missed Outcomes

Emotional data is the blind spot in today’s customer and talent intelligence stack.

Surface-Level Customer Insights

“We struggle to understand how customers really feel during interactions.”

NextconAI reads micro-expressions and tone to deliver rich emotional context you won’t find in CRM notes.

Inconsistent Interview Decisions

“Hiring feels like guesswork — it depends too much on individual judgment.”

Bring objectivity to interviews with emotional and behavioral scoring that reveals candidate fit more accurately.

Missed Warning Signs

“We only react once someone’s already unhappy — or gone.”

Detect frustration, disengagement, or emotional fatigue before it becomes a bigger problem.

Weak Feedback Loop

“We don’t evaluate the emotional performance of the people leading key conversations.”

Get emotion-based coaching for your interviewers, sales reps, or support teams and improve empathy, clarity, and timing.

NEXTCONAI solves a critical gap — capturing human sentiment at scale to drive better retention, hiring, and performance outcomes.

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Transform Video Insights

Unlock powerful insights from video interactions to enhance customer experience and satisfaction.

Offline and Real-Time Analysis

Analyze customer emotions during video interactions to improve engagement and satisfaction levels.

Data Extraction

Identify key emotional markers from each interaction to drive actionable business strategies.

Auditing

"Discover the future of conversation intelligence. Book your exclusive demo with NextconAI today and be part of the innovation from day one."

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"Even though NextconAI is still under development, the technological potential it promises is truly impressive. With the right direction, it could make a significant impact in the industry."

Ege T. (İzmir, AI Researcher)

★★★★★

What are R&D Partners Say?

Frequently asked questions

How accurate is NextConAI’s emotion detection?

NextConAI leverages a multi-signal framework that fuses facial expression analysis, behavioral patterns, and contextual sentiment from audio and visual cues. In internal evaluations, we've achieved up to 91% precision in emotional state recognition across verified datasets.

Which industries benefit most from NextConAI’s capabilities?

Contact centers, healthcare providers, financial institutions, and education platforms all use NextConAI to decode subtle emotional signals, support faster decisions, and personalize human engagement at scale.

Is my data secure with NextConAI?

Absolutely. We adhere strictly to GDPR and global data protection protocols. You can choose on-premise, private cloud, or hybrid deployments — ensuring complete control over sensitive information.

Can NextConAI connect with our existing tools?

Yes. NextConAI offers robust APIs and seamless integration with CRMs, contact center platforms, HR software, and analytics dashboards. Our team also provides hands-on support for smooth onboarding.

What is emotion-aware AI, and how does it function?

Emotion-aware AI — also known as affective intelligence — refers to systems that analyze and interpret human emotional states in real time. NextConAI does this using visual cues, voice tone patterns, and behavioral signals, enabling emotionally intelligent automation.

How does emotion-aware AI enhance customer experience?

By understanding non-verbal signals and stress indicators as they happen, NextConAI allows businesses to respond more empathetically, resolve concerns faster, and deliver emotionally resonant experiences that boost satisfaction and loyalty.

How do I get started?

It’s easy. Schedule a free strategy session via our website. We’ll walk you through a tailored demo, explore your specific use case, and recommend the best deployment model for your team.

Get in touch

Have questions or want to see how NextConAI can transform your audience insights? Reach out today and let’s uncover emotions, reactions, and stories hidden in every frame.

Contact

info@nextconai.com